Acting on Conflict
Last week, John Hay (Clyde) was a guest of McLaughlin & Harvey’s “Creating Foundations for Leadership” programme at The Ingliston Equestrian Centre. John is an actor and contributes to the ILM Level 3 Award in Leadership and Management programme and more specifically on the programme focusing on “Understanding Conflict Management in the Workplace”. John challenges the learners to work through different work based scenarios and to cope with a range of challenging behaviours set within the context of their working normal environment. The skill practice sessions allow those participating to apply the theory in a safe and secure environment. A great learning opportunity and great craic too!
Thanks to John and to the programme cohort including David, Gordon, Malcolm, Jonathan and Paul.February 9, 2017