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Exceeding Expectations at Sandvik

Sofie & Cake 3While facilitating a Delivering Service Excellence training programme for Sandvik in Hallstahammar, Sweden, one of the participants, Sofie, baked an incredible On Track Training cake!  She certainly exceeded expectations (topic of the session) of both myself and the rest of the group.  It was delicious and a fantastic memory of another successful training event in Sweden.  Many thanks, as always, for the hospitality and enthusiasm shown during my visits to Hallstahammar.  See you all in May!

April 27, 2015